Getting your gear to basecamp shouldn’t be an expedition. At Roam Shelter Shop, we’ve streamlined global delivery so you can focus on planning your next adventure.

Our Shipping Promise

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Fast Processing: Orders typically ship within 1-2 business days from our Columbus warehouse
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Reliable Carriers: Partnered with DHL, FedEx, and EMS for dependable worldwide delivery
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Transparent Tracking: Real-time updates from dispatch to delivery

Delivery Options

Standard Shipping – $12.95

For adventurers who can’t wait to hit the trail:

  • Carriers: DHL or FedEx
  • Delivery time: 10-15 business days after dispatch
  • Best for time-sensitive trips and last-minute gear needs
  • Full tracking and customer support

Free Shipping (Orders over $50)

For well-planned expeditions and gear upgrades:

  • Carrier: EMS
  • Delivery time: 15-25 business days after dispatch
  • Ideal for non-urgent orders and bulk purchases
  • Basic tracking included

Pro Tip: Combine orders with your adventure buddies to qualify for free shipping while stocking up for your next group camping trip!

Global Coverage

We ship to most regions worldwide, helping adventurers across continents prepare for their journeys. Currently, we’re unable to deliver to some remote areas and parts of Asia – our system will automatically notify you during checkout if your location isn’t serviceable.

Returns & Exchanges

Not the right fit for your adventure? We offer hassle-free returns within 15 days of delivery. Please note return shipping costs are the customer’s responsibility unless the item is defective.

Adventure-Ready Delivery

Every Roam Shelter Shop package is packed with the same care you’d take when preparing your own backpack – securely wrapped and protected for the journey to your doorstep. Our weather-resistant packaging ensures your gear arrives in perfect condition, ready for its first outing.

Shop Adventure-Ready Gear

Questions about delivery? Our gear experts are here to help at [email protected]